Every
business
investment
carries
some
risk.
We
understand
that
and
so
we
do
as
much
as
we
can
to
reduce
your
risk
to
the
minimum.
With
35+
years
in
the
industry
and
with
thousands
of
customers,
we
can
say with some confidence that your new Barudan might well be the lowest risk you take in your business.
1. 30 day, no questions asked, money-back guarantee.
Simply stated, that in the highly unlikely event of you not being happy with your new
Barudan machine, you can return it for a full refund within 30 days from installation
date. No questions asked no hard feelings either. (This guarantee is not applicable
for non stock models such as 12, 15 and 20 head machines that are brought in on
special order. (And some conditions do apply)
2. A 70%, buy-back guarantee at any time within the first 12 months from the
installation date.
This guarantee is of particular interest to new comers to commercial embroidery.
It
was
designed
to
give
as
much
peace
of
mind
as
possible
when
deciding
to
get
into
the
commercial
embroidery
space.
Simply
stated,
in
the
highly
unlikely
event
of
the
project
not
going
to
plan,
you
will
have
the
opportunity
of
selling
the
machine
back
to
us
for
70%
of
what
you
paid
for
it.
(This
guarantee
is
not
applicable
for
non
stock
models
such
as
12,
15
and
20
head
machines
that
are
brought
in
on
special
order.
(And some conditions do apply)
3. A full 7 years of warranty
Your
Barudan
machine
comes
with
a
full
7
year
warranty
on
all
“non
wear
and
tear”
parts
plus
labour
provided
you
have
had
your
machine
serviced
by
an
Embroidery
Source
authorized
technician
every
12
months
from
installation
date.
(Some
conditions apply*)
4. A full 7 year stitch quality warranty
If
you
have
had
your
machine
serviced
once
every
12
months,
by
an
Embroidery
Source
authorized
technician,
we
warrant
that
your
machine
will
embroider
as
well
as
it
did
on
day
one,
for
a
full
7
years.
We
not
only
warrant
the
machine
but
its
performance as well for 7 years from date of installation. (Some conditions do apply*)
5. Free telephone support
We
offer
free,
ongoing
telephone
support
for
minor
mechanical
issues
and
questions
regarding
machine
operation.
More
serious
problems
that
cannot
be
resolved
with
telephone
support,
might
require
a
visit
from
one
of
our
trained Barudan technicians.
Warranty & After sales Support
Colin Hargreaves / William Hargreaves
p: 021 394 357
New Zealand
NSW & ACT
Rob Stras
p: 0432 555 845
Jayden Cormick
p: 0432 521 154
QLD
Richard Turner
p: 0439 788 066
Sales & Technical Support
p: 1800 137 670 or 03 9499 9492
Opening hours
Mon to Friday 8:30am - 5:00pm
Melbourne Showroom & Warehouse
VIC, TAS, NT
Gary Busst
p: 0417 118 758
Steven McGarry
p: 0417 391 576
Steve Walsh
p: 0401 429 389
SA
Steven McGarry
p: 0417 391 576
205 Fulham Rd, Fairfield 3078, Victoria
WA
Dylan Medeiros
p: 0450 101 750
Barudan Embroidery Machines